Foster a better understanding of the National Quality Award and its
   criteria;
Assist the organization in assessing its own performance;
Identify strengths and opportunities for improvement; and
Enable participants to develop organization’s Application Report

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Understand the ISO9001:2000 requirements;
Appreciate the importance and different types of documentation; and
Prepare the initial draft of documents needed for an effective Quality
    Management System

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Training Goals:

Understand the ISO14001:2004 requirements;
Equip participants in aspect-impact assessment; and
Prepare the initial draft of documents needed for an effective EMS

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Training Goals:

Conduct a quality systems audit; and
Interpret and apply the ISO9000 Quality Systems standards

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Training Goals:

Conducting an environmental systems audit;
Interpret and apply the ISO14001:2004 Environmental Systems standards;
    and
Review the pertinent regulatory requirements

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Training Goals:

Understand Records Management;
Appreciate objectives and benefits of Records Management and its 
   different systems and interrelationships; and
Acquire tools that achieve 30 second-retrieval time

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Training Goals:

Understand the components and benefits of 5S;
Set standard; and
Establishing, implementing and sustaining a quality workplace

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Understand the concepts and techniques of advanced problem-solving;
Equip participants with tools and techniques of solving problems; and
Apply and practice PSP tools and techniques

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